Customer relationship management (CRM)

Find Customer Relationship Management (CRM) resources here: news, analysis and case studies on CRM software choices and implementing CRM. Find out how UK companies and organisations are harnessing CRM to drive forward customer-centric business strategies. Understand CRM market trends, and how organisations are managing the customer experience for competitive advantage.

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SearchDataCenter

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SearchDataManagement

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    A number of nascent efforts across the enterprise data landscape became manifest in 2020 that are likely to become larger trends ...

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    Understanding the detailed journey of data elements throughout the data pipeline can help an enterprise maintain data quality and...

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